💬 We’re Hiring – PhonePe CX, ML Process Executive at Leom International 📍 Location: Zirakpur, Punjab Looking to work in a reputed fintech process? Join Leom International as a CX Executive – PhonePe Process and be a part of India's leading digital payment platform. Build a strong career in customer experience and backend operations. 🧑‍💼 Job Role: Customer Experience (CX) Executive – ML Process 💻 Process Type: Non-Voice / Backend (Minimal Calling Involved) 💼 Experience: Freshers & Experienced – Both Welcome 🕒 Job Type: Full-Time 💬 Languages: English & Hindi (Typing & Understanding) 🔹 Key Responsibilities: Handle customer issues related to transactions, refunds, KYC, and account concerns Communicate with users via chat/email professionally and promptly Follow defined workflows and ensure accurate resolutions Maintain daily logs and meet set KPIs like TAT & customer satisfaction Coordinate with internal teams for escalated issues 🔹 Requirements: Excellent written communication in English Typing speed: 30+ WPM with good accuracy Basic tech skills and ability to handle multiple systems Problem-solving attitude and customer-first approach Comfortable working in shifts if required ✅ What We Offer: Fixed Salary + Performance Incentives Comprehensive Process Training Exposure to Leading Fintech Operations Supportive Work Culture & Growth Path Professional Environment with Skill Development 📩 Apply Now: 📧 Email your resume: leomhrmanager@gmail.com 📞 Call or WhatsApp: +91 95010 20573 🌐 Visit: www.leominternational.com